Reviews

7.7Review Score

Score breakdown

Cleanliness
7.9
Comfort
8.5
Property Location
6.4
Facilities
8.2
Staff
8.6
Value
7.5

Reviews

  • Neal Keller
    us

    Review Score

    10
    March 6, 2020

    Best Hotel for the money in west Bali!

    No complaints
    Amazing staff, beautiful surroundings between hills and an incredible black sand beach. I stayed here twice in a month. Best resort in western Bali! The rooms are huge with kitchenettes and beautiful views.
  • Neal
    us

    Review Score

    10
    February 17, 2020

    Simply the best! Wonderful location, super friendly staff and beautiful beach a short walk from the

  • Deb
    nz

    Review Score

    8.0
    December 27, 2019
    Peaceful. Quiet. Very relaxing. Staff were very friendly & helpful. Great pool. Our accomodation was called the castle. It was very spacious and looked over pool.
  • Riho Suigusaar
    ee

    Review Score

    4.2
    October 29, 2019

    We checked out after 1st night although had booked and paid for the room for 2 nights.

    Although we had booked and paid the room for 3 people that included the breakfast the staff tried to extra charge us for our 1 year old baby's breakfast, saying that our room is for 2 people only. It also seemed that they weren't ready for our arrival (we booked our room 24h in advance), all surfaces on tables and shelves were covered with serious dust. The kitchenware found in kitchenette looked extremely greasy and dirty. We asked the staff to mop the floor twice on arrival, which slightly turned it cleaner but still made our feet soles dirty. Based on our experience we would not recommend to spend time in this hotel. We relied too much on the photos found on web, in reality the whole establishment looked unattained.
    We liked the pool and the area around it, the pool could have been tidier though. The workers should keep their eye on the water, so much leaves and flowers flying into it.
  • Larissa Olivia
    ch

    Review Score

    5.8
    August 18, 2019
    There are no comments available for this review.
  • Deborah
    au

    Review Score

    10
    June 24, 2019
    Staff were friendly. Helpful and easy to chat to, pool was so nice. Surroundings were beautiful. We would stay again,
  • Peter
    id

    Review Score

    7.5
    April 12, 2019

    A nice short break

    Staff were friendly, Location is quite remote but ideal for relaxation.
  • Inty2020
    kz

    Review Score

    6.0
    February 24, 2020
    В номерах нет вайфай, он только в лобби и ресторане, даже у бассейна не ловит. Очень дорогие услуги трансферов и экскурсий. Воду предоставляют только в первый день заезда, потом платно. Соотношение качества еды и цены не соответствует. Пляж, место только чтобы смотреть, не для плаваний и не отдыха. На пляже ничего нет для отдыха. При оплате картой снимают плюс 3%комиссии, об этом нигде не написано.
    Хорошие завтраки. Приветливый персонал. Ухоженная зелёная территория.
  • funcyclesio
    fr

    Review Score

    9.0
    January 22, 2020
    There are no comments available for this review.
  • Maija
    fi

    Review Score

    6.7
    January 12, 2020

    Rauhaa rakastaville

    Viemärihaju huvilassamme oli kammottava. Olohuoneessa olisi voinut olla ilmastointi sekä televisiossa edes yksi englanninkielinen uutiskanava.
    Huvila oli sopivan kokoinen, allasalue oli hyvä.
  • Abu Sufyan
    id

    Review Score

    4.0
    January 5, 2020
    There are no comments available for this review.
  • A.P.
    nl

    Review Score

    9.2
    January 27, 2019

    Plek om lekker te luieren

    Het strand
    Het comfort.
  • Jana
    my

    Review Score

    8.8
    January 4, 2019
    Eingeschränktes und limitiertes Frühstück, kein Buffet, Bar schließt um 23Uhr, auch an Silvester
    Große helle Räume, offenes Bad - cool, sehr ruhiges Resort
  • Kerstin
    de

    Review Score

    7.5
    October 1, 2018
    There are no comments available for this review.
  • Asri
    id

    Review Score

    7.1
    September 1, 2018
    There are no comments available for this review.
  • Marcus
    de

    Review Score

    9.6
    August 25, 2018

    Einfach Toll

    Da Retreat ist etwas abgelegen, man kann man nirgends bummeln (wer möchte). Der direkte Strand ist nach ca. 500m über eine verkehrsarme Strasse erreichbar. Er ist sehr einsam und verlassen.
    Das Retreat ist abgelegen und ruhig. Der Pool ist sehr groß und schön. Das Essen hat prima geschmeckt. Das Personal ist sehr freundlich. Der Strand in Medewi ist sehr schön und für Surfer geeignet.
  • Enrico
    it

    Review Score

    9.6
    August 19, 2018

    Sistemazione da nababbi al prezzo di 20 € a testa

    Il mare nei dintorni é affscinante perché ha una bellissima spiaggia di spiaggi nero argentata ma lo ho trovato con acqua non limpida a causa dei moti fiumiciattoli che vi sfociano che portano in mare il fango delle risaie
    Il resort é 5 stelle superiore con ville di dimensioni faraoniche ed una bellissima piscina. Il tutto per 80 Euro in 4. Il personale é professionale e sempre disponibile
  • Laurence
    fr

    Review Score

    5.8
    August 9, 2018
    Notre chambre a besoin d’être rénové ! Et elle était salle ! Manque d’entretien ! Tout était bien sauf la chambre.
    Le cadre est très beau ainsi que l’accueil et le personnel